Turn Your Team Inbox Into a Transparent Revenue Engine

Relately.io combines Shared Inbox + CRM + Pipelines in one simple workspace — so no lead, no deal, and no case ever gets lost again.

Built for Small B2B Trading & Logistics TeamsSupports Gmail, Outlook & Microsoft 365
Shared Inbox + CRM in one place

One workspace for Gmail and Outlook. Custom entities, pipelines, and automation — so every thread has an owner and a clear next step.

Still Managing Customers From Personal Inboxes?

In small trading and logistics teams:

  • Leads arrive in different inboxes
  • Quotes get buried under other emails
  • Follow-ups depend on memory
  • Responsibility is unclear
  • Team members ask: “Who replied to this?”

And the worst part?

Opportunities disappear silently.

Full Transparency. Zero Missed Opportunities.

Relately.io centralizes your customer communication and turns every email into a trackable workflow.

  • Every email is visible
  • Every lead has a status
  • Every case has an owner
  • Every deal moves in a pipeline
  • Every team member knows what's happening

No more guesswork. No more chaos.

Shared Inbox Built for Teams

All incoming emails are shared, visible, and assignable.

  • Assign emails to specific team members
  • Comment inside email threads
  • @Mention teammates
  • Full activity history

Result: Clear ownership. Clear accountability.

Email + CRM in One Place

Turn emails into structured business data.

  • Create custom entities (Lead, Case, Deal, Shipment, etc.)
  • Build custom pipelines
  • Add custom fields
  • Attach emails to records instantly

Result: Emails become trackable revenue assets.

Custom Pipelines for Your Workflow

Trading and logistics teams don't follow “generic CRM stages.” So build your own.

  • Define your own stages
  • Track progress visually
  • See stuck deals instantly

Result: Full pipeline visibility.

Automation That Actually Saves Time

Create smart auto-rules:

  • Auto-assign emails
  • Auto-create leads
  • Auto-set pipeline stage
  • Auto-apply tags

Result: Manual sorting disappears.

Never Lose Context Again

From one contact profile, you can see:

  • All related emails
  • All deals
  • All tasks
  • All cases

Result: Instant customer clarity.

Built-In Team Chat

No more switching between tools. Chat with teammates like Slack — directly inside Relately.

  • Discuss deals, ask questions, and resolve issues faster.

Result: One workspace for communication.

Transparency Is Your Competitive Advantage

When everyone sees the same information:

  • Follow-ups happen on time
  • Quotes don't get forgotten
  • Customer issues are handled faster
  • Management gets real visibility

Relately doesn't just manage emails.

It creates operational transparency.

No Lead Left Behind.

Ever.

Every incoming message is:

  • Assigned
  • Tracked
  • Categorized
  • Moving in a pipeline

Nothing sits idle.Nothing disappears.Nothing depends on memory.

Data That Actually Means Something

Visual dashboards show:

  • Leads by stage
  • Deals by owner
  • Case resolution time
  • Team workload
  • Pipeline value

Make decisions based on reality — not assumptions.

Works With Your Existing Email

  • Gmail
  • Outlook
  • Microsoft 365 (Personal & Business)

No migration required.

Built for Real B2B Teams

“Relately helped us stop losing follow-ups and improved internal coordination dramatically.”

— Trading Company Manager

(Once you have real testimonials, replace this.)

Simple. Transparent. Team-Friendly.

No hidden fees.No complex onboarding.Start small. Scale as you grow.

Pricing

Not just shared inbox—lightweight CRM for Gmail & Microsoft

One product: shared inbox, custom entities, pipelines, tasks, contacts, automation, and dashboards. Works with Gmail and Microsoft Outlook (personal and 365).

Free for your first month. No credit card required to start.

Monthly

Billed monthly. Cancel anytime.

$12

USD/month

  • Gmail & Microsoft Outlook (personal + 365) sync
  • Custom Entity + Pipeline + Custom Fields (lightweight CRM)
  • Shared inbox permissions + assign
  • Email comment + @ mention (internal collaboration)
  • Slack-style Chat (team communication)
  • Email-linked Tasks (action management)
  • Email-linked Contacts (customer profile)
  • Auto rules (automation)
  • Simple Dashboard (data insights)

Cancel anytime.

POPULAR

Yearly

Billed annually. Save vs monthly.

$144

$99

USD/year

  • Gmail & Microsoft Outlook (personal + 365) sync
  • Custom Entity + Pipeline + Custom Fields (lightweight CRM)
  • Shared inbox permissions + assign
  • Email comment + @ mention (internal collaboration)
  • Slack-style Chat (team communication)
  • Email-linked Tasks (action management)
  • Email-linked Contacts (customer profile)
  • Auto rules (automation)
  • Simple Dashboard (data insights)

Billed annually. Cancel anytime.

FAQ

Frequently Asked Questions

  • Yes — but built around email collaboration. You get shared inbox, custom entities and pipelines, tasks and contacts linked to email, and a simple dashboard, all in one product.

  • Yes. Fully customizable. Define your own entities (e.g. Lead, Case, Deal, Shipment) and pipeline stages for each. Track progress visually and see stuck deals instantly.

  • It can reduce the need for Slack in customer-related discussions. Relately includes built-in team chat so you can discuss deals, ask questions, and resolve issues without switching tools.

  • Yes. It's designed specifically for small B2B teams — especially trading and logistics. Start small and scale as you grow.

  • Yes. Your first month is free. You can sign up and use Relately without entering a credit card. When you’re ready, choose a monthly or yearly plan to continue.

  • Relately supports Gmail (and Google Workspace) and Microsoft Outlook—Outlook.com (personal) and Microsoft 365 (work or school). No migration required.

  • No. Relately is a lightweight CRM built on top of your inbox. You get shared inbox (permissions, assign), plus custom entities and pipelines, tasks and contacts linked to email, thread comments and @ mention, Slack-style chat, auto rules, and a simple dashboard—all in one product for Gmail and Microsoft.

  • All plans include: Gmail & Microsoft sync, custom Entity + Pipeline + Custom Fields, shared inbox + assign, email comment + @ mention, Slack-style Chat, email-linked Tasks and Contacts, Auto rules, and a simple Dashboard. Choose monthly or yearly billing; features are the same.

  • You can mark an account as private (only you) or shared with specific teams. Shared mailboxes appear in the sidebar for team members, who can view threads, assign owners, add tasks, and comment—without sharing passwords.

  • Relately includes a built-in CRM. You define your own entities (e.g. Lead, Case, Deal) and pipeline stages for each. Then you classify email threads by entity, assign them to pipeline stages, and manage them through your workflow. Custom fields, funnel views, and analytics let you track value and close deals without leaving the inbox.

  • Yes. You can cancel your subscription anytime. You’ll keep access until the end of your billing period. No long-term commitment.

  • Yes. You can request a refund within 7 days of your purchase. Reach out by email and we’ll process it.

  • Contact us by email and we’ll get back to you as soon as we can.

Ready to Run a Transparent Team?

Stop managing deals from personal inboxes.

Start running your team from one shared workspace.